How we collect, use, and protect your information
At Qunvert, accessible from https://www.qunvert.com/, one of our main priorities is the privacy of our visitors and users. This Privacy Policy document contains types of information that is collected and recorded by Qunvert and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at support@qunvert.com.
Qunvert is an AI-powered automation platform for WhatsApp Business, Facebook Messenger, and Instagram messaging, designed for business communication management, helping businesses streamline their customer engagement and grow their sales through intelligent AI-driven messaging.
Our platform collects and uses personal information in accordance with this Privacy Policy and applicable data protection laws including GDPR to provide you with the best possible service experience.
Messages may be processed by AI systems (GPT-5.1 by OpenAI) to generate automated responses.
Qunvert uses advanced artificial intelligence technology to power automated responses and enhance your business communication. Here's what you need to know:
With your explicit consent, conversation data may be used to improve AI responses through fine-tuning. This data is:
You have full control over whether your data is used for fine-tuning. Visit our Fine-Tuning Consent page to manage your preferences.
When you use Qunvert's services through WhatsApp Business API, Facebook Messenger, or Instagram Messaging, we collect the following data:
We use the collected data for the following purposes:
We retain your data only as long as necessary to provide our services and comply with legal obligations:
After the retention period expires, data is automatically deleted from our systems. You can request early deletion at any time by visiting our Data Deletion Request page.
Under GDPR and other data protection laws, you have the following rights:
You can request a copy of all personal data we hold about you. Contact us at support@qunvert.com to request your data.
You can request deletion of your personal data at any time. Visit our Data Deletion Request page or email support@qunvert.com. We will process your request within 30 days.
You can request an export of your data in a machine-readable format (data portability). Contact us at support@qunvert.com.
You can opt out of having your conversation data used for AI fine-tuning. Manage your preferences on our Fine-Tuning Consent page.
You can request correction of inaccurate personal data. Contact us at support@qunvert.com.
You can object to certain types of data processing, including marketing communications. Unsubscribe links are provided in all marketing emails.
Qunvert follows a standard procedure of using log files. These files log visitors when they visit our website and use our platform. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks.
These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information to improve our messaging automation services.
Like any other website, Qunvert uses "cookies". These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.
We may use third-party services that also use cookies to help us analyze how our platform is used and to serve relevant content. You can choose to disable cookies through your individual browser options.
Some advertisers on our site may use cookies and web beacons. Our advertising partners may include services like Google Ads. Each of our advertising partners has their own Privacy Policy for their policies on user data.
Third-party ad servers or ad networks use technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Qunvert, which are sent directly to users' browser.
Note that Qunvert has no access to or control over these cookies that are used by third-party advertisers.
Qunvert's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information.
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
Qunvert does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately at support@qunvert.com and we will do our best efforts to promptly remove such information from our records.
This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Qunvert.
By using our website and platform, you hereby consent to our Privacy Policy and agree to its Terms and Conditions.
Qunvert is committed to protecting your data and complying with GDPR (General Data Protection Regulation) and other applicable data protection laws.
We implement industry-standard security measures to protect your information:
We comply with GDPR requirements including:
We do not sell or share your personal data with third parties for their marketing purposes. We may share data only as necessary:
When you connect WhatsApp Business, Facebook Messenger, or Instagram to Qunvert:
In the unlikely event of a data breach affecting your personal data, we will notify you and relevant authorities within 72 hours as required by GDPR.
Legal Company Name: Qunvert Technologies
Jurisdiction: United States
Contact Information:
Last Updated: December 2024
If you have questions about our privacy practices, please contact our support team.
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